Does a Pro VIP (formerly Pro Annual) Upgrade Apply to One Organization, or All My Accounts?

DonationMatch Support -

A Pro VIP yearly upgrade applies to all events within one nonprofit profile, specifically the one you are managing as indicated in the upper right hand corner of the dashboard. If you wish to upgrade other profiles you manage, you can switch to another one connected to the same email address using the dropdown arrow in the upper right corner, then upgrade each separately. The money-back guarantee applies to each profile, independent of the others.

We enabled linking of multiple profiles using the same email address for your convenience. However, because they are separate entities in the real world, they are treated as separate entities for verification purposes, listings, donation activity, records, and payments.

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