DonationMatch performs due diligence to verify nonprofit organizations. Nonprofit profiles are usually approved within two (2) business days.
We check using:
- In the U.S.: IRS registries and systems like GuideStar and Better Business Bureau's Charity Seal Program and Wise Giving Alliance
- In Canada: Canada Revenue Agency Charity Listings
This process may take longer if the contact information provided cannot be easily found on public sites. You may assist us by making sure that:
- Your contact information is visible on your organization's website
- Your organization's website is updated and publicly available
- Nonprofit staff are prepared to respond to any fact-checking inquiries
- The nonprofit maintains its exempt organization status with the IRS or registration with Canada Revenue Agency
Please check your spam folder if you have not received a response within two (2) business days. If you need further help, send us an email at firstname.lastname@example.org.