How Long Does It Take for a Nonprofit Profile to Be Verified?

DonationMatch Support -

By request of donor companies, DonationMatch performs due diligence to verify each profile in our system--this includes an organization's charity/exempt status and the account holder's authorization to solicit donations. Nonprofit profiles are usually reviewed within two (2) business days. 

To verify an organization's tax I.D., we use:

To verify account holders, we use:

  • Organization's website
  • Contact information listed on the organization's tax returns or Guidestar profile
  • Web searches

This process may take longer if the contact information provided cannot be easily found on public sites.The need for third-party or staff verification is the most common reason for delays in being able to approve an account. You may assist us by making sure that:

  • A work email address that matches the organization's website URL is used
  • The account holder's email address is visible on your organization's website
  • Your organization's website is updated and publicly available
  • Staff members are prepared to respond to any fact-checking inquiries

Please check your spam folder if you have not received a response within five (5) days. If you need further help, send us a message at nonprofitsupport@donationmatch.com

 

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