How Do I Transfer or Delete My Account?

DonationMatch Support -



If you need to transfer your account to someone else in the same organization AND only have one organization profile in our account, you may go to "My Account" and simply change the email address, password, and contact information. This prevents your organization from losing access to your event and transaction history as well as any grandfathered benefits.

If you manage profiles of multiple organizations and only want to transfer one, please contact us at with details, and our technical team will assist in transferring one profile to another user. 

If your nonprofit account needs to be cancelled permanently due to loss of tax-exempt status, closure, or other reasons please email us at, and we will be happy to assist you.

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