Step-by-Step: How To Secure Donations on DonationMatch

DonationMatch Support -

Once your information is verified, exempt organizations can request in-kind donations and schedule giveback campaigns from participating companies on DonationMatch. 

REGISTER: Go to and click the "Sign Up" button in the upper right corner. Enter your name, email (use an organizational email address, if possible), and password to set up access to your account.

CREATE YOUR ORGANIZATION'S PROFILE: Once logged in, select the "Nonprofit" option to create an account that can receive donations. (If this is not your first profile in our system, you can use the downward facing arrow in the upper right corner and select "Add New Organization" from the dropdown menu). Complete all required information (indicated by an asterisk *) and submit it for review. Once submitted, our nonprofit verification team will verify your organization's exempt status, website, and your authorization to solicit donations on their behalf. You will receive  either a notification by email if we are able to approve your profile or a request for more information, typically within 2 business days.

YOUR EVENT DETAILS: Once approved, click the "Add an Event" button on your Dashboard to provide companies with information about the event for which you are seeking donations. Event details needed include date, location, attendee demographics, promotion methods, and donation uses. This information is used by donor companies to make decisions, sometimes among hundreds of other requests, so be as thorough as possible to stand out positively.

FIND DONATIONS TO REQUEST: Once you have added your event, click "Find Donations" in the left menu bar to see what you are eligible for. It may take a few moments for your donation catalog to populate the first time. When you see something you are interested in, click on it to see details and terms, then "Request Item" if desired; links to your organization and event information will be automatically sent to the donor company for response.

Publicly-available links to some companies not in our network are also provided as shortcuts. 

It is up to each company's decision-maker to respond. If the company approves your request, DonationMatch will notify you by email with delivery, pickup, or printing instructions. You can also see all your responses through "My Matches."

Free accounts may work on one event at a time, send up to two requests per day, and have up to 5 requests approved for each event. (Quantities, offers, and companies who referred you to our system do not count in that limit.) If you are interested in more, you may choose to upgrade one event, or even a year's worth of events, through "Upgrade Options," which comes with a money-back guarantee.

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